News & views
In pursuit of service excellence – are there holes in your client experience? (First published in Managing for Success)
Nobody goes into work intending to do a bad job or provide poor service.
Law firm marketing essentials – planning for growth (First published on Law Society Gazette/In Business blog)
With increased competition and tough economic conditions set to continue for the foreseeable future, how can you plan for growth in your law firm?
Email newsletters for solicitors – a gentle reminder
Believe it or not, legal services are not uppermost in the minds of your clients very often.
Newsletters for law firms – make or buy?
With many law firm marketing departments tightening budgets, one area to be examined from time to time is client newsletters.
Berners team in training for the Moonwalk
The team at Berners Marketing have pledged to put their best foot forward when they join 150,000 walkers for the breast cancer charity Moonwalk on May 11th.