The principle behind outsourcing any aspect of your business is that it is not always practical or cost-effective for an organisation to do everything itself. By outsourcing non-core activities, such as support services, senior management can focus on the business of law more effectively and profitably. Marketing is one such non-core activity for many law firms.
We have created a brochure which outlines how several firms have benefited from outsourcing their marketing to our team.
Great Legal Content
With more new clients coming to solicitors via the internet, content plays a vital role in establishing your credentials in a particular area of legal expertise. Yet with limited resources for business development, is writing articles the best use of your time?
This brochure outlines our legal content services including:
- marketing expertise;
- legal content library and resources;
- bespoke content and editing services;
- success stories;
- design and delivery of content;
- lawyer profiles;
- clients testimonials; and
- how your team will benefit.
Mystery Shopping Legal Services
In recent years, mystery shopping has been used by enlightened professional service firms to monitor standards of client service. With the quality of customer service a key battleground for differentiation in the delivery of legal services, mystery shopping can play a vital tool in driving up service excellence.
This guide for managing partners, answers your questions on mystery shopping of legal services and covers:
- mystery client enquiries – the business case;
- planning a mystery client enquiry campaign;
- syndicate mystery shopping;
- reporting information; and
- frequently asked questions.
Employment Law Facts & Figures 2018
Keep your name in front of key clients with our handy “Employment Facts & Figures 2018” cards. Written by qualified and experienced employment lawyers, they provide a helpful reference guide for your clients, contacts and prospects.
Not only can they be fully branded to your firm, they are available printed and as electronic versions in PDF or HTML format.
Art of Great Legal Content
Writing for the internet, media or client communications requires a whole different technique than drafting exemplary legal advice notes and contracts.
This handy free book provides an essential guide to producing high quality legal articles for your website, newsletter, press releases, blogs and social media. It is full of practical advice from our team of legal authors,
all experienced solicitors and barristers, and our editors.
- what do we mean by great content?
- pitching your topic;
- know your audience;
- relax, develop your own style; and
- using plain English.
White Paper - Cross selling private client services: not for the faint hearted
While law firm partners recognise that a firm-wide focus on winning new work from existing clients will improve the return on investment in marketing, client retention, revenues and profit, there seems to be a disconnect between theory and action. Many firms have tried to encourage more cross selling through a variety of ‘initiatives’ which have not worked.
Our latest white paper, ‘Cross selling private client services: not for the faint hearted’, explains the importance of cross selling and how a systematic approach across a number of departments in a law firm is required for it to be effective.
The article, first published in PS Magazine, takes you step by step through building an effective cross selling approach, from leading cultural change from the top by establishing a firm set of foundations, to understanding the client journey and identifying cross selling trigger points.
Law Firm Marketing Style Guide
Using a style guide is key to creating content that is consistent and professional for your law firm.
Based upon the style guides of The Telegraph, The Economist, the BBC, and incorporating best practice from the Plain English Campaign, this guide is developed specifically for the legal profession.
Updated each year to include new words and phrases, our style guide also addresses common issues when writing about legal topics. For writers in the legal profession it serves as an essential reference guide to ensure client-friendly content for all your marketing activities.
Startup branding package
Give your new law firm the best possible start with our complete branding package.
We have developed a fixed price branding service to help you create a corporate identity professionally and efficiently. From logo design, to business cards and templates, our friendly and efficient team will work with you on every detail.